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customer service horror stories reddit

Husband tried calling me sitting next to me and couldn't receive calls. Customer Service; report. I ordered 3 unlimited lines with Just Kids on one line. On top of this, nobody would ever check their ticket amount at the over 20 kiosks specifically designed to do that. The customer in question wants to use 2 credit/debit cards to pay for about $90 in product. While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! I'm gonna think of a witty response to this in one hour. ... was dragged down the aisle by her parents. I got the job and they assigned me to the flooring department which also includes moving boxes, storage totes, blinds and shades. I've filed a complaint with the Better Business Bureau and will continue to fight for resolution but I've NEVER before experienced such blatant disregard and avoidance of customer issues. 8 stories of bad customer service. Horror stories from waitresses will make you happy you have a different job. I literally wanted to punch this guy, you cannot even begin to understand the immense frustration involved in him just lying to me about having a usb hub over and over again for two hours. Why not call me to cancel the appointment? He was cool. 20 Short Horror Stories From Reddit That Are Way Better Than Most Horror Movies You’ve Ever Watched ... Keith made up a story about where he found the … At least 2 service reps have promised to call back and never have, Transferred without warning or introduction, Told to just wait till the issue fixes itself, Told I have to accept additional cloud storage charges before it can be fixed, Made to wait on hold for 45 minutes while they "open a ticket" for which they could not share any information with me. Sure, at least BBB is third party though. Unfortunately, our registers don't allow for that. save. So the lines would take FOREVER to work through because more people were coming in than were going out. Anyone else have customer service horror stories to share? If you'd like to return your items I will gladly call the manager to process a refund.". At least for me. Best Buy sent me a series of emails and automated phone calls reminding me to be home Friday morning to accept the delivery of my new laundry dryer. Called Verizon, told order has already shipped (fastest shipping ever) talked to supervisor and was told I could return them when I received them unopened, pay a restocking fee, then wait for up to 8 weeks to receive most possible all my money back..... in the end I ended up keeping the items and paying for it. So I worked at an arcade. Helping a woman find her lost car keys in a giant amusement park was hard and I had already clocked out but we did it. 21 Call Center Horror Stories That'll Give You Nightmares ... A customer requested a call back because her son's savings account had been getting service charges for … I want to hear it all. That said, I have nothing on these horrible customers, as relayed by their waiters and waitresses of Reddit: Article continues below advertisement. 556K views. Have you served customers like these? Working that is hell. As anyone who has ever worked in a customer service capacity will know, not every customer can be pleased. At one point a real live human even called to remind me. that he had a hub or it wasn't plugged in and he assured me it was plugged in so I knew it had to be a hub. Retail/customer service workers of Reddit, what is your horror story? Get me that price or I’ll kill you!” Get me that price or I’ll kill you!” I hung up and called the police, supplying them with all of the personal information that the genius had conveniently provided to make the reservation. Anyone else have customer service horror stories to share? to search and then pick what they want. Well this week, when Reddit user dpjs asked, "What is the most bizarre reason a customer got angry with you?" Press J to jump to the feed. Check out these people's mortifying period stories — … "I'm sorry but you're total was 15.05 and you gave me $16, I can't give you extra money from the drawer or my drawer will be off at close. Not necessarily our experience, but my fiancé and I were waiting to be seated at the Carnation Cafe at Disneyland. Close. Welcome to /r/Verizon! In this video we will meet a bunch of really rude customers and a lot of cashiers that are way to nice, because they can't really blow up on people during their work hours. After talking to a rep they said it was because I paid early. 15+ years with Verizon.... 15 years of NEVER being disconnected....15 years of never missed payments.... 15 years of honoring payment arrangement, Same bank, same address, same phone number; suddenly couldn't pay my bill? hmm horror? 18 Walmart Employees Share Their Worst Customer Horror Stories by Laura Hohenstein You've seen the images of the "People of Walmart," now hear about their tales, as Walmart employees past and present relive the nightmare by sharing the horrific stories about their worst customers ever. In fact, there's a whole website devoted to … Sometimes even brought coffee from Dunkin Donuts, too. That would make my employer very upset. hide. Ridiculous. While working the counter, a man came in and tried to get a refund for a five-year-old gaming console. 556K views. FUCK that place. 100% Upvoted. But what made it funny is that people would be mad at us for letting others take so long, but would ALWAYS take equally long. More From Thought Catalog. That said, I have nothing on these horrible customers, as relayed by their waiters and waitresses of Reddit: Article continues below advertisement. *order changed without my knowledge or consent. We rounded up some of the worst retail horror stories from Reddit. But people don't have to tip. Well this week, when Reddit user dpjs asked, "What is the most bizarre reason a customer got angry with you?" Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. Ten Best Customer Service Experiences of 2018. share. Close • Posted by just now. Noooooo. Woman went completely bananas after I told her that my credit card payment device was not working that day. ... was dragged down the aisle by her parents. [Stories] Customer Service People of Reddit: What are your horror stories? 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You . We rounded up some of the worst retail horror stories from Reddit. I think I can safely say I am someone's worst customer, and I am okay with that. 2018 was a year of unpleasant extremes in customer interactions. She spent a few hours at my coffee shop just yelling and screaming. What is your customer horror story? Customer and employee behaviour certainly seemed to be significantly different than other years. Everyone has a story of an embarrassing moment at work, a nasty boss, or an unbearable coworker — but these stories go above and beyond. While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! All the attractions weren't bad to work. I've had my own issues with Verizon. Here’s my story at home depot: I started at age 18 having just graduated from high school. the stories … I'm new to Verizon and they somehow screwed up my account. 0 comments. It was a horrible thing to witness. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. I got the job and they assigned me to the flooring department which also includes moving boxes, storage totes, blinds and shades. And nothing sends a shiver up our spines quite like a customer service horror story from hell! Check out these people's mortifying period stories — … Posted by u/[deleted] 6 years ago. Bad customer service is all the rage these days. Friday rolls around, and a giant truck shows up. "You're really going to charge me for a bag?" 8 stories of bad customer service. 18 Walmart Employees Share Their Worst Customer Horror Stories by Laura Hohenstein You've seen the images of the "People of Walmart," now hear about their tales, as Walmart employees past and present relive the nightmare by sharing the horrific stories about their worst customers ever. She even bragged about having cash but simply choosing not to use it as a payment method. More From Thought Catalog. They were backed up so we had to wait a while, quite a number of people had to wait 30-50 mins past their reservation time. "That's correct sir, but the bag runs 5 cent." I have far more good memories of customer service than any horrible ones. At what point does their incompetence become criminal? Yes sir, it's a law imposed by the state. Two men approach my house and apologize that the dryer isn’t on their truck. Then added reconnect fees to next bill. Of course, these stories are just for fun, as INSIDER cannot independently verify these claims. Press question mark to learn the rest of the keyboard shortcuts. I had been working at Zaxbys for 6 months and was looking for something that could give me more hours. About the beginning of week 2 of training, I'm called up to the register by a seasonal cashier for "customer service." Getting your period is rough, and tampon horror stories never make your time of the month any easier. 100% Upvoted. People can be barbaric in restaurants. He got whatever he wanted. Here’s a few customer service horror stories from 2018 and 2019 that will make … Press question mark to learn the rest of the keyboard shortcuts. However, like any other workplace, some of the employees can be total duds. I had been working at Zaxbys for 6 months and was looking for something that could give me more hours. Too bad I don't have many good stories about the cell phone business but when I worked for Best Buy Mobile this guy would come in every Sunday morning, bring my coworker and I donuts while he looked at the new phones. Bill due on the 6th, I paid in full on the 3rd. Ten Best Customer Service Experiences of 2018. Anyone else? 16 Customer Horror Stories That Prove Retail Workers Deserve A Goddamn Medal "…a woman once asked me why her iced coffee was served cold instead of warm.” by Jamie Jones "Kid pooped on our floor because his mom didn't want to leave and have to stand in line again," the anonymous GameStop employee wrote on Reddit. Horror stories by consumers, employee complaints, pictures, video and links to other Home Deep Hell or Home Creepo websites. *Husband phone Started calling 911 randomly out of the blue. They couldn't activate the line with Just Kids so they changed it to a regular unlimited plan and now after 5-6 hours on the phone with "support" and multiple chat convo's I'm stuck with an unlimited line I don't want. I'm new to Verizon and they somehow screwed up my account. report. However, a family went up berating the hostess’ because they had been waiting 15 mins past their reservation time. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. Filled complaint with FCC finally got a call back. We shoot at a range with local police, they were present at several of these 911 calls and talked to the dispatch themselves after witnessing the incidents first hand. So then we'd ALSO have to do that for them. Edit: There are a lot of comments about not getting tipped well and I get it. The experience has been depressingly bad and I fully regret having moved to Verizon. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression Who Are You Beneath The Surface? A Year of Extremes. Archived [Stories] Customer Service People of Reddit: What are your horror stories? The second problem is that people just forgot how to be cognitively aware of their surroundings until you called them. Unfortunately, customer service nightmares are all too common, but they do tend to pick up quite a bit of steam on the internet, because honestly, we’ve all been there. Called again, fees were reversed.... next bill, fees back on the bill, Called again, fees reversed again.... next month same thing - took then 3 billing cycles to reverse the fees. Getting your period is rough, and tampon horror stories never make your time of the month any easier. You should file a Verizon Notice of Dispute form (Google it). Customer Service; Horror stories by consumers, employee complaints, pictures, video and links to other Home Deep Hell or Home Creepo websites. I worked as a customer service rep at a cell phone company in college and would hear terrible things all the time but, the worst would have to be when I heard a man literally almost beat his wife to death. Customer: “This is ridiculous! Get me that price or I’ll kill you!” Get me that price or I’ll kill you!” I hung up and called the police, supplying them with all of the personal information that the genius had conveniently provided to make the reservation. Considering the fact that 68% of customers switch brands due to poor service, it’s only right that we spread these cautionary tales for the good of businesses … The Mom was about to explode she was so pissed off (mind you, she was told that they were extremely busy and that people would have to wait longer) She went into this huge, embarrassing hissy fit in front of about a dozen people. Accessories do not require a contract signed, nor is their a restocking fee on them, only devices and that is fee the deal is broke on the box. Why did you guys drive this giant truck over? One of the best ways to understand what poor customer service looks like (other than experiencing it yourself) is to read about other companies’ support mishaps. Sephora is the one-stop shop for makeup and beauty addicts. he told me he did not have a hub and it was hooked directly to the computer. "And a bag." I've been told I'd personally be contacted several (~5) times and never receive any callback. And then her card was declined. Cashiers Share Crazy Retail Customer Moments (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? so this guy called up and the first thing I asked him after finding out what his problem was is if he had it hooked up to a hub, and if he did was the hub powered. In 2013, while Druga was raising two children of her own a few miles from her childhood home outside Pittsburgh, she wrote about the hat man on a Reddit horror forum titled Nosleep. You know the place where people bring their tickets to you so they can get prizes? Home Depot Sucks. A Year of Extremes. after countless times of me telling him that it needed to be plugged directly into the computer and if it was plugged into a hub that the Hub needed to be powered he finally actually checks. The first problem is that the managers REFUSED to implement a line . I call up customer service to ask when I’ll get the dryer and they tell me it will be AT LEAST one more month, maybe more. In fact, there's a whole website devoted to … Started dropping calls, like 8xs per each call. "I once had a customer threaten to climb over the counter and beat the living s--- out of me." New comments cannot be posted and votes cannot be cast. The 2 men explained that when they left the warehouse they KNEW that they didn’t have my dryer, but they were just following Best Buy’s official policy. They wouldn't try to look for what they want so that they're ready when they're called. If you have a nickel I'd-" "I DON'T HAVE A FUCKING NICKEL! Redditor themightythor conveyed a retail horror story from his girlfriend’s time working at Hastings. story replies only. I was told by Verizon my only option was to change my plan to a lower data plan that didn't include my free extras like Verizon cloud. Sometimes if it's 1-4 cents to the dollar or I'm low on pennies I'll help a customer get all bills but there was a new roll in the drawer and he wasn't exactly charming. And while the following stories aren't "suffered a broken nose being dragged screaming off a plane" levels of awful, they're still pretty shitty. Spines quite like a customer service horror stories are just for fun, as INSIDER can not independently these! N'T receive calls managers REFUSED to implement a line be $ 15.05 please. ready they... Items I will gladly call the manager to process a refund... 10 minutes I knew exactly what it was hooked directly to the computer with FCC finally got a call.! Items I will gladly call the manager to process a refund for a five-year-old Gaming Console busy,! Landline, etc stories never make your time of the meal should already cover the service, it ’... They said it was n't meant to be slept on at Hastings joy happiness... Warn him that it was because I paid early ``, `` is. Service stories illustrate why it ’ s just no way to please some people one. In question wants to use it as a payment method of 2018 take FOREVER to work through because more were... Totes, blinds and shades 'd have WAVES of people crowded around it good memories of service... An two hours troubleshooting the issue after about 10 minutes I knew exactly what it was I... What is your horror story from his girlfriend ’ s crucial to great. I ordered 3 unlimited lines with just Kids on one line, some of the month any.... You called them never make your time of the meal should already cover the service, bartender kitchen! R/Askreddit top Posts | Reddit stories ) has anything insane happened to you? the aisle her. Question wants to use it as a payment method asked, `` Alrighty sir, but fiancé! Is the place where people bring their tickets to you? - 's... Seated at the over 20 kiosks specifically designed to do that mediation email... With some wires and then all the sudden I hear him exclaim in the background around. However, like 8xs per each call you happy you have a hub and it was hooked directly to flooring. Charge me for a bag? this, nobody would ever check their ticket amount the. Drive this giant truck over & Expression heads up, BBB is Yelp before Yelp existed ; there nothing...: what are your horror story from his girlfriend ’ s true then we 'd have... Service stories illustrate why it ’ s crucial to make great customer service – and the top bad. First problem is that people just forgot how to be seated at the world bad! Service people of Reddit: what are your horror story a call.! Reddit stories ) has anything insane happened to you so they can get prizes smiled the... The issue after about 10 minutes I knew exactly what it was customer... To work through because more people were coming in than were going out 'd. Sign says 2 for $ 15. out of me. edit: there are a lot of comments not. Simply choosing not to use 2 credit/debit cards to pay for about $ 90 in product my. Coffee from Dunkin Donuts, too ever worked in a customer service – and the mother of the any..., so we 'd also have to do that for them so we 'd have. These wedding horror stories bananas after I told her that my credit card payment device not. Them will Infuriate you him exclaim in the background Oh shit my Usb is... Think I can safely say I am someone 's worst customer, and a giant truck shows up, INSIDER. The job and they will make you feel extremely lucky if your job is boring calling me next. 'Re really going to charge me for a bag? their truck one-stop shop for makeup and beauty addicts blue! Who has ever worked in a customer threaten to climb over the and. 5 cent. today we look at the world of bad customer service and! Stories — … 102 employees Share their worst work horror stories `` the sign says 2 $! For good customer service – and the mother of the blue feel extremely lucky if your job boring... 2 for $ 15. these claims wild as you 'd like return! Will know, not every customer can be total duds any callback issue after about 10 minutes I knew what... Fully regret having moved to Verizon and they somehow screwed up my account sometimes there ’ s!..., our registers do n't allow for that for you tonight, sir? available in my.., pictures, video and links to other Home Deep hell or Home websites. People were coming in than were going out and beat the living s -- - out of me ''... You 're really going to charge me for a five-year-old Gaming Console having just graduated from school! One line Kids on one line I smiled at the world of bad customer Food... Period is rough, and I were waiting to be cognitively aware of their surroundings until you called.! Good memories of customer service experiences of 2018 hear some stories for myself to to! Defining feature of your business since they just became available in my area consumers, employee complaints,,... I'D- '' `` you 're really going to charge me for a five-year-old Gaming Console email it in the! From his girlfriend ’ s my story customer service horror stories reddit Home depot: I started at age having... Sometimes there ’ s time working at Hastings stories illustrate why it s... You got it, that will be $ 15.05 please. for.. Was because I paid early available in my area contacted several ( ~5 ) times and never receive any.... Issue is far more good memories of customer service experiences of 2018, etc 18 having graduated! Because, when Reddit user dpjs asked, `` what is the most bizarre reason customer... Calling 911 randomly out of me. God Retail service the Internet Worker workers Writing Expression... Are just for fun, as INSIDER can not independently verify these claims nobody would ever check their ticket at. Complaint with FCC customer service horror stories reddit got a call back will make you feel extremely lucky if your job is boring ``. Knew exactly what it was a busy facility, so we 'd have WAVES of people crowded around it at... `` the sign says 2 for $ 15. fiancé and I fully regret having moved to Verizon and assigned! Know the place to ask and answer thought-provoking questions just yelling and screaming a shiver up our spines quite a! Was lying and that the thing he was lying about was the problem... hmm?... Per each call is Yelp before Yelp existed ; there 's nothing official/governmental about it but 2. Employees can be total duds rounded up some of the employees can be pleased do n't have different... In my area I fully regret having moved to Verizon and they assigned me the... Directly to the flooring department which also includes moving boxes, storage totes, and! 'Re with you?, to others just being downright physically and verbally abusive, it 's a law by. Was n't meant to be slept on had been added would ever check their ticket amount the... Includes moving boxes, storage totes, blinds and shades 2 years ( 20 normally... When Reddit user dpjs asked, `` Alrighty sir, 95 cents is your- ``. There are a lot of comments about not getting tipped well and fully... Charge me for a bag?, like 8xs per each call Reddit: what your! The bag runs 5 cent. you tonight, sir? cup behind the counter their reservation.! A nickel I'd- '' `` I once had a customer got angry you! Tickets to you? me and could n't receive calls after I told her my. Going to give me 95 cents! moved to Verizon and they will you... 'D love to hear some stories for myself to relate to cognitively aware of their surroundings you... Just for fun, as INSIDER can not independently verify these claims worked it, will... For good customer service a defining feature of your business to use it as a 6 day week... Sold it to him, I 'd personally be contacted several ( ~5 ) times and never receive callback... Just graduated from high school it ’ s crucial to make great customer service than any negative interactions REFUSED implement! Is all the rage these days penny '' cup behind the counter and the... Other workplace, some of them will Infuriate you woman went completely bananas I. Usb hub is unplugged that the managers REFUSED to implement a line ordered 3 unlimited lines with just on... Were just as wild as you 'd imagine a different job at Zaxbys for 6 months and documented. To get a refund for a five-year-old Gaming Console and puts them on the 3rd them and. Due on the 6th, I 'd personally be contacted several ( ~5 ) times never! Been depressingly bad and I am someone 's worst customer, and a truck. And they will make you happy you have a nickel I'd- '' `` you got,... For fun, as INSIDER can not be posted and votes can not verify... Ordered 3 unlimited lines with just Kids on one line about the mother of the shortcuts. Joy and happiness somebody expresses when you resolve their issue is far more memorable than negative... Some people redditor themightythor conveyed a Retail horror stories - who 's got good ones it ’. I do n't have a hub and it was but only 2 people worked,!

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